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Product questions, care tips, or help with an order. Get in touch with the Thryve team.
A few helpful answers.
Which product is right for my routine?
The Red Light Therapy Torch offers targeted red and near-infrared light in a compact handheld device. The Smart Cupping Therapy Massager kit offers adjustable heat and suction, with two massage modes. Explore each product page for features, box contents, and important use guidance.
Does the cupping kit include two devices?
Yes. One complete kit includes two devices, two USB-C charging cables, two large cups, two small cups, two gliding cups, six foam filters, and one instruction manual.
Where can I find product instructions?
An instruction manual is included with each product. Read it before your first use and keep it for reference. You can also find answers to common use questions in the torch FAQs and cupping kit FAQs.
If you need a replacement copy of the manual or help with a specific step, send us a message with your product name.
How can I get help with my order?
Orders are packed and handled within 2 business days. Carrier transit time is additional, and USPS rates are calculated at checkout.
Returns are available within 30 days, and products include a 90-day warranty. Refer to the policy links in the footer and at checkout for the policies that apply to your website order.
Use this form to describe the issue and include your order number if you have it.
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